All orders are processed securely and discreetly by a Hawaii Pharm representative. Providing correct contact, billing and shipping information will ensure a smooth transaction. Any information that is missing may delay the order until all information is collected and processed. All orders will be wrapped in secure unmarked containers. There are no visible markings that indicate the content of the parcels.
We offer free shipping on all orders placed in the continental U.S. Hawaii and Alaska on orders that exceed $35.00. Free Shipping option is not available for international addresses.
If you would like to return an item please use this link: Return Item
We will gladly accept returns caused by our error. Please notify us within 5 days of receipt of goods.
Opened products for the health, medical and safety reasons cannot be returned, restocked and refunded. We accept return only if bottle is not opened and shrink-band seal is not broken. Shipping costs are non-refundable.
Please report shortages within 5 days of receipt of goods.
Please report damaged goods immediately and save the original packaging in the event that a claim is filed.
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the Website, or use certain other Website features in the following ways:
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. In addition, all sensitive/credit information you supply is transmitted via 256-Bit Secure Socket Layer (SSL) technology and then encrypted into our databases using an encryption code, to be only accessed as stated above.
If at any time you would like Hawaii Pharm LLC to update or correct your personal information or cease the collection, use or disclosure of your personal information, feel free to contact us as provided below in the "Contact Us" section.
You can also delete all of your online account information from our database, just sign into the "My Account"section of our Website and remove your shipping addresses, billing addresses& payment information. Please note that we may maintain information aboutan individual sales transaction in order to service that transaction and for record keeping.
We do not sell, rent or lease any customer’s information or visitor lists to third parties.
Postal address only for returns: 1627 Ala Wai blvd 302, Honolulu, HI 96815, USAView Google Map