We are open for cooperation with all interested persons or organizations. We have plenty of partners from all around the world and are looking for a long-term cooperation with new ones. At the present time we offer the following cooperation models:
We offer up to 30% discounts for wholesalers. The exact discount amount is dependent on your order amount, quantity and size of items. Minimum order amount is $300.
Only for licensed practitioners! Create an account as practitioner and get special exclusive promotions. This kind of account is required manual approve.
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All orders are processed securely and discreetly by a Hawaii Pharm representatives. Providing correct contact, billing and shipping information will ensure a smooth transaction. Any information that is missing may delay the order until all information is collected and processed. All orders will be wrapped in secure unmarked containers. There are no visible markings that indicate the content of the parcels.
We offer free shipping on all orders placed in the continental U.S. Hawaii and Alaska on orders that exceed $35.00. Free Shipping option is not available for international addresses.
If you would like to return an item please use this link: Return Item
We will gladly accept returns caused by our error. Please notify us within 5 days of receipt of goods.
Opened products for the health, medical and safety reasons cannot be returned, restocked and refunded. We accept return only if bottle is not opened and shrink-band seal is not broken. Shipping costs are non-refundable so real cost of shipping will be deducted from the refund amount even if you got free shipping as promotion when you placed an order.
Shortages:
Damages:
Please report damaged goods immediately and save the original packaging in the event that a claim is filed. Please take some pictures of damaged box and products.
Please note:
Once the order is placed you may cancel it within 24 hours after the payment, but the order cannot be cancelled once it's processed and the status is changed to "shipped". If you want a refund for your order after it's been processed - you may refuse the package upon arrival or return it and we will issue a refund once the pacakge is returned to us.
Cancelled orders can be subjected to a 20% restock fee. We spend our time and resources to process your orders: using packing materials, purchasing shipping labels, and labor, and restocking fee is a compensation for the work that's already done to process your order.
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