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Product Returns

Please carefully complete the form below to request an RMA number.

  • If for any reason you are not completely satisfied with your purchase, you may return any item in its original condition within 30 days of receipt and we will gladly provide a refund, replacement, or an exchange. In case of a refund a restocking fee up to 15% may apply.
  • We will gladly accept returns caused by our error. Please notify us within 7 days of receipt of goods.
  • Please note: opened products for the health, medical and safety reasons cannot be returned, restocked and refunded so we accept return only if a bottle is not opened and a shrink-band seal is not broken.
  • Shipping costs are non-refundable so real cost of shipping will be deducted from the refund amount even if you got free shipping as promotion when you placed an order.
  • We accept returns on the wholesale 15x4 oz, 32 oz, 2x32 oz, 64 oz, 2 gal options with a restocking fee up to 15%. We spend our time and resources to process your orders: using packing materials, purchasing shipping labels. Restocking fee is a compensation for the work that was already done to process your order.
    • Order Information
      Product Information & Reason for Return
      I have read and agree to the Shipping & Return
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Hippocrates: "Nature itself is the best physician."
Hawaii Pharm LLC - Nature Heals. Highest Quality Herbal Products Since 2008.